Job Title: Business Development Associate

iBuyFlowers acquires hundreds of new guest accounts every month — buyers who have signed up but haven't yet placed their first order. The Business Development Associate owns that inbound pipeline: qualifying guest accounts, making first contact, and handing warm leads off to account management to land order number one. They are the first touchpoint that customers receive from iBuyFlowers and should truly represent the brand.

This is a high‑volume outbound calling role built for someone who wants to sharpen their sales fundamentals through repetition. You’ll spend the majority of your day dialing leads, qualifying interest, and passing opportunities to the sales team. It’s fast‑paced, metrics‑driven, and ideal for someone early in their career who wants to build discipline, resilience, and pipeline management skills. Strong performers can expect to grow with the company.

• Work the inbound guest account queue daily — hundreds of new signups each month need a first touch
• Qualify accounts by segment, buying intent, and order potential using CRM data and direct outreach
• Make outbound contact via phone, email, and where relevant, social media – your job is to introduce them to iBuyFlowers and get them to their first order
• Follow the established outreach sequence in CRM and log every touch – data hygiene is non-negotiable
• Identify which accounts are worth pursuing vs. which should be deprioritized, and flag patterns back to the team and AI tools
• Hand off qualified accounts to the team for continued development
• Meet or exceed monthly conversion targets (guest → Order 1)
  
  

• 1–2 years of sales, customer success, or outreach experience
• High energy and comfort with volume: calls, emails, follow-ups, repeat
• Organized and process-oriented — you work a system and don't let things fall through the cracks
• Coachable and curious — you want to understand why something works, not just do the task
• Strong communicator: clear, concise, and professional on the phone and in writing
• CRM experience a plus
• Floral industry experience required 

• Guest-to-Order-1 conversion rate
• 2nd order rate
• Outreach activity volume and CRM data quality
• Segment intel: what types of buyers convert fastest and why

• Paid time off and holidays
• Remote work flexibility
• Laptop and work-from-home setup stipend