Contact iBuyFlowers | Customer Support & Order Help

9,000+ varieties available

Broadest assortment in the U.S.

Directly from 100+ Farms

Freshest quality, no middlemen

Free shipping on Full Boxes

Save money, nationwide delivery

No charge until packing week

Risk-free orders, pay before ship date

Ask your question, tell your story, join our community!

We want to be more than the best online fresh flower marketplace for florists and event planners. We also want to provide our customers with the best service, meaning we're always there if there's something you want to discuss. Want to book a standing order? Want guidance during your first weeks of being an iBuyflowers member? Contact us through one of the channels below!

Call us:
+1 347-407-9800

E-mail us:
Supportteam@ibuyflowers.com

Contact us: 
via Facebook Messenger

Address: 
iBuyFlowers, 228 East 45th Street, ste. 9e, New York, NY 10017, USA

Meet Our Team

Wilfred

Founder | CEO

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Anouk

Co CEO

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Scott

CFO

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Beata

Head of Product

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Amber

Commercial Sales Lead

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Amye

Sales Representative

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Frequently Asked Questions

Important Things to Know

Find answers to common questions about ordering, shipping, and our wholesale flowers.

Do I need a business license or resale certificate to buy from iBuyFlowers?

iBuyFlowers is a B2B online marketplace designed for florists, event planners, and floral businesses. You’ll need a business resale number to create an account and shop. You can sign up for free, connect your business credentials, and then gain access to wholesale pricing and ordering.

Do you sell or ship flowers outside the U.S.?

iBuyFlowers currently ships exclusively within the United States, with flowers shipped directly from our partner farms to ensure they arrive as fresh as possible.

How does shipping work and when will I receive my flowers?

All iBuyFlowers orders are shipped directly from our partner farms via FedEx.

After your order is packed, you’ll receive a tracking link so you can follow your shipment.
For time-sensitive orders, iBuyFlowers offers next-day product through both our U.S. farm partners and our Next Day Open Market program. Open Market orders are available for delivery Tuesday through Friday when placed Monday through Thursday.

Always check the Shipping Policy page for cut-off times, delivery schedules, and availability based on your location.

What payment methods do you accept, and when will I be charged?

We accept major credit cards and business debit cards for all online orders. When ordering, you can choose to pay immediately by credit card or, where available, schedule payment for the week before delivery. Invoices and receipts are always emailed to your account contact, so you can easily manage your records.

Can I place a custom or recurring order?

Absolutely! You can either:

Create a Custom Box with the flowers and quantities you want, or
Set up a Standing Order for recurring weekly or monthly deliveries.

This option is perfect for florists managing weddings, events, or regular retail clients.

See How Farm-Direct Flowers Get to You

At iBuyFlowers, we ship farm-fresh flowers from over 100 top growers to your shop or event. This video shows how our farm-direct model keeps your flowers fresh, long-lasting, and ready to wow your clients.